The main processes that the registry manager oversees are:

  • the maintenance and validation of installation control point (ICP) information, both current and historical, via online and batch functions
  • a notification facility that advises all affected participants of changes made to ICP information
  • a delivery mechanism for the switching protocols
  • the provision of ICP look-up facilities to authorised participants, both online and in batch (file) mode
  • the provision of compliance reporting.

Part 11 of the Code details the management of information held by the registry and outlines the process for switching customers between retailers, metering equipment providers and distributors.

Jade Software Corporation (New Zealand) Limited is contracted as the registry manager.

Jade website(external link)

The registry functional specification and user manual are available on the registry website.

The registry website(external link)

Registry manager annotated service provider agreement

The current registry manager service provider agreement came into force on 1 May 2017. The registry manager service provider agreement is below, there have been no changes to the main agreement since it came into force.


Annotated versions of the registry manager service provider schedules are below. The annotated schedules are the original schedules with all the approved variations included in a single document. Variation letters are located on the registry manager variations page.

Original copies of the schedules can be requested from info@ea.govt.nz

Registry manager service provider agreement

Registry manager reports