Managing Retailer Default Situations
The Authority has made arrangements to facilitate the orderly resolution of a default situation when an electricity retailer becomes insolvent or otherwise exits the market and is unable to supply its customers.
Ongoing failure by a retailer to pay for electricity or distribution services can lead to increasing financial losses by generators and distributors and could lead to customers becoming stranded without a retailer.
Overview
| Date | Activity |
|---|---|
| 15 Jul 2015 | Outcome: To manage this possible situation regulated arrangements for managing a retailer default became operational in July 2014. Read more |
| 26 Aug – 10 Oct 2014 | Consultation: Proposed Code amendments: Implementing retailer default Read more |
| 7 Nov 2013 | Development: Code Amendments Gazetted Read more |
| 18 Jun – 20 Aug 2013 | Consultation: Arrangements to manage a retailer default situation Read more |
| 23 Apr 2013 | Event: The purpose of the workshop is to identify any aspects of the proposed process that might prevent a successful resolution of a retailer default prior to consulting of the detailed Code amendments. Read more |
| 19 Dec 2012 | Advisory Group: RAG: Final report Read more |
| 14 Aug – 25 Sep 2012 | Consultation: Arrangements for managing retailer default situations Read more |
| 07 Feb – 19 Mar 2012 | Consultation: Retail Advisory Group discussion paper: Retail customers in retailer default situations Read more |
| 1 Mar 2011 | Background: Assuring Customer Supply Read more |
