Skip to main content
 
 
 
 
 
 
 
 
 
 
 
 
Electricity Authority
  • Home
  • Consumers
  • Development
  • Monitoring
  • Operations
  • Code & Compliance
  • About Us

Consumers 

COVID-19 advice for consumers

What is electricity?

What does the Electricity Authority do?

How does electricity get to my house?

What to expect from your electricity retailer

  • Consumer care guidelines
  • What happens if the hydro lakes are low?

What are smart meters?

  • Does my meter need to be recertified?

I want to make a complaint

Making a complaint - frequently asked questions

How do I switch electricity companies?

  • What happens if my retailer goes out of business?
  • Will I still get my local energy trust rebate if I switch electricity retailer?

How do I generate my own electricity?

  • What do I need to know about solar panels?

Your power data in your hands

  • My usage
  • My meter
  • My plan

My power bill

  • Is my electricity bill too high?
  • Why is my electricity bill higher in winter?
  • Is a spot price contract right for me?
  • Jargon Buster

The Electricity Price Review (EPR)

Retailer default customer support

Development 

Why we work on developing the electricity market

  • Transition to Low Emissions Energy System

Advisory and technical groups

  • Innovation and Participation Advisory Group (IPAG)
  • Market Development Advisory Group (MDAG)
  • Security and Reliability Council (SRC)
  • Standing Data Formats Group (SDFG)
  • Settlement and Prudential Security Technical Group (SPSTG)
  • Switch Technical Group (STG)
  • Proposal to amend requirement for advisory group Chairs to be independent
  • Disestablished groups

Our work programme

  • Evolving technologies and business models
  • Consumer choice and competition
  • Pricing and cost allocation
  • Risk and risk management
  • Operational efficiencies

Monitoring 

Market performance and analysis

  • Why we monitor market performance
  • What we monitor in the industry and market
  • Monitoring trading conduct

Electricity Market Information website (EMI)

Enquiries, reviews and investigations

  • Our three-stage process
  • 2023
  • 2022
  • 2021
  • 2019-2020
  • 2018
  • 2017
  • 2016
  • 2015
  • 2014
  • 2013
  • 2012
  • 2011
  • 2010

Interactive dashboards

Operations 

Wholesale market

  • Spot pricing
  • Hedge market
  • Security of supply
  • Information disclosure

Transmission

  • Transmission system
  • Transmission agreements
  • Transmission pricing
  • Grid management
  • Grid reliability standards

Distribution

  • Distributors
  • Distribution pricing
  • Losses
  • Distributed generation
  • Connecting and electrically connecting NSPs and ICPs

Retail market

  • Retailers
  • Metering
  • The registry
  • Electricity information exchange protocols (EIEPs)
  • Audits, approvals and certification
  • Reconciliation

Industry participants

  • Participant register
  • How to register as a participant
  • Participant identifiers
  • Participant events and education
  • Electricity Education portal

Market operation service providers

  • Clearing manager
  • FTR manager
  • Reconciliation manager
  • Registry manager
  • System operator
  • WITS manager

Consumer services

  • Provide a service with electricity data

Code & Compliance 

Act and Regulations

  • How the Act, Code and Regulations fit together
  • Part 3 of the Act and Part 6A and Schedule 6A.1 of the Code
  • Regulations

The Code

  • Documents incorporated into the Code by reference
  • Historical versions of the Code
  • Amendments
  • Code exemptions
  • How the Code maps to the Electricity Governance Rules
  • Approved Systems Document
  • 2.16 Notices

Undesirable trading situation (UTS)

  • What is an undesirable trading situation?
  • How to make a claim
  • UTS claims and decisions

Compliance

  • Transparency statement
  • About compliance
  • Our Compliance Strategy
  • Compliance monitoring
  • Compliance education and information
  • Compliance framework
  • Compliance database
  • How to allege a breach
  • Code breach process
  • Current investigations
  • Decisions
  • Compliance case studies
  • Enforcement policy
  • Prosecution policy
  • Breach statistics and analysis
  • Compliance approach: Cyclone Gabrielle response and recovery

Rulings Panel

High Court Decisions

About Us 

Who we are

  • Board members
  • Chief Executive
  • Management team
  • Responsible Minister

What we do

  • Our role in the electricity industry
  • How we are funded
  • Vision, values, mission
  • Stakeholder engagement
  • Working with other agencies
  • History of government involvement in electricity
  • What's My Number

Strategic planning and reporting

  • Strategy reset 2020
  • Statement of Intent
  • Statement of Performance Expectations
  • The Annual Corporate Plan
  • Annual Report 2021/22
  • Year in review
  • Foundation documents
  • Memoranda of understanding

Media & publications

  • COVID-19
  • Speeches and presentations
  • Media releases
  • Market Brief
  • Market Commentary
  • Market Performance
  • Electricity in New Zealand
  • Proactive releases
  • Official Information Act
  • Privacy Notice
  • Social media
  • Videos

Careers

  • Why work for us?
  • What it's like to work here
  • Our vision and values
  • Our successes
  • Current vacancies

Contact us

Planning, reporting & corporate projects

  • 2023/24 Planning and Reporting
  • 2022/23 planning and reporting
  • 2021/22 planning and reporting
  • 2020/21 planning and reporting
  • 2019/20 planning and reporting
  • 2018/19 planning and reporting
  • Menu        
  • Electricity Authority
  • Search
  • Home
  • Consumers
    • Consumers
    • COVID-19 advice for consumers
    • What is electricity?
    • What does the Electricity Authority do?
    • How does electricity get to my house?
    • What to expect from your electricity retailer
      • What to expect from your electricity retailer
      • Consumer care guidelines
      • What happens if the hydro lakes are low?
    • What are smart meters?
      • What are smart meters?
      • Does my meter need to be recertified?
    • I want to make a complaint
    • Making a complaint - frequently asked questions
    • How do I switch electricity companies?
      • How do I switch electricity companies?
      • What happens if my retailer goes out of business?
      • Will I still get my local energy trust rebate if I switch electricity retailer?
    • How do I generate my own electricity?
      • How do I generate my own electricity?
      • What do I need to know about solar panels?
    • Your power data in your hands
      • Your power data in your hands
      • My usage
      • My meter
      • My plan
    • My power bill
      • My power bill
      • Is my electricity bill too high?
      • Why is my electricity bill higher in winter?
      • Is a spot price contract right for me?
      • Jargon Buster
    • The Electricity Price Review (EPR)
    • Retailer default customer support
  • Development
    • Development
    • Why we work on developing the electricity market
      • Why we work on developing the electricity market
      • Transition to Low Emissions Energy System
    • Advisory and technical groups
      • Advisory and technical groups
      • Innovation and Participation Advisory Group (IPAG)
      • Market Development Advisory Group (MDAG)
      • Security and Reliability Council (SRC)
      • Standing Data Formats Group (SDFG)
      • Settlement and Prudential Security Technical Group (SPSTG)
      • Switch Technical Group (STG)
      • Proposal to amend requirement for advisory group Chairs to be independent
      • Disestablished groups
    • Our work programme
      • Our work programme
      • Evolving technologies and business models
      • Consumer choice and competition
      • Pricing and cost allocation
      • Risk and risk management
      • Operational efficiencies
  • Monitoring
    • Monitoring
    • Market performance and analysis
      • Market performance and analysis
      • Why we monitor market performance
      • What we monitor in the industry and market
      • Monitoring trading conduct
    • Electricity Market Information website (EMI)
    • Enquiries, reviews and investigations
      • Enquiries, reviews and investigations
      • Our three-stage process
      • 2023
      • 2022
      • 2021
      • 2019-2020
      • 2018
      • 2017
      • 2016
      • 2015
      • 2014
      • 2013
      • 2012
      • 2011
      • 2010
    • Interactive dashboards
  • Operations
    • Operations
    • Wholesale market
      • Wholesale market
      • Spot pricing
      • Hedge market
      • Security of supply
      • Information disclosure
    • Transmission
      • Transmission
      • Transmission system
      • Transmission agreements
      • Transmission pricing
      • Grid management
      • Grid reliability standards
    • Distribution
      • Distribution
      • Distributors
      • Distribution pricing
      • Losses
      • Distributed generation
      • Connecting and electrically connecting NSPs and ICPs
    • Retail market
      • Retail market
      • Retailers
      • Metering
      • The registry
      • Electricity information exchange protocols (EIEPs)
      • Audits, approvals and certification
      • Reconciliation
    • Industry participants
      • Industry participants
      • Participant register
      • How to register as a participant
      • Participant identifiers
      • Participant events and education
      • Electricity Education portal
    • Market operation service providers
      • Market operation service providers
      • Clearing manager
      • FTR manager
      • Reconciliation manager
      • Registry manager
      • System operator
      • WITS manager
    • Consumer services
      • Consumer services
      • Provide a service with electricity data
  • Code & Compliance
    • Code & Compliance
    • Act and Regulations
      • Act and Regulations
      • How the Act, Code and Regulations fit together
      • Part 3 of the Act and Part 6A and Schedule 6A.1 of the Code
      • Regulations
    • The Code
      • The Code
      • Documents incorporated into the Code by reference
      • Historical versions of the Code
      • Amendments
      • Code exemptions
      • How the Code maps to the Electricity Governance Rules
      • Approved Systems Document
      • 2.16 Notices
    • Undesirable trading situation (UTS)
      • Undesirable trading situation (UTS)
      • What is an undesirable trading situation?
      • How to make a claim
      • UTS claims and decisions
    • Compliance
      • Compliance
      • Transparency statement
      • About compliance
      • Our Compliance Strategy
      • Compliance monitoring
      • Compliance education and information
      • Compliance framework
      • Compliance database
      • How to allege a breach
      • Code breach process
      • Current investigations
      • Decisions
      • Compliance case studies
      • Enforcement policy
      • Prosecution policy
      • Breach statistics and analysis
      • Compliance approach: Cyclone Gabrielle response and recovery
    • Rulings Panel
    • High Court Decisions
  • About Us
    • About Us
    • Who we are
      • Who we are
      • Board members
      • Chief Executive
      • Management team
      • Responsible Minister
    • What we do
      • What we do
      • Our role in the electricity industry
      • How we are funded
      • Vision, values, mission
      • Stakeholder engagement
      • Working with other agencies
      • History of government involvement in electricity
      • What's My Number
    • Strategic planning and reporting
      • Strategic planning and reporting
      • Strategy reset 2020
      • Statement of Intent
      • Statement of Performance Expectations
      • The Annual Corporate Plan
      • Annual Report 2021/22
      • Year in review
      • Foundation documents
      • Memoranda of understanding
    • Media & publications
      • Media & publications
      • COVID-19
      • Speeches and presentations
      • Media releases
      • Market Brief
      • Market Commentary
      • Market Performance
      • Electricity in New Zealand
      • Proactive releases
      • Official Information Act
      • Privacy Notice
      • Social media
      • Videos
    • Careers
      • Careers
      • Why work for us?
      • What it's like to work here
      • Our vision and values
      • Our successes
      • Current vacancies
    • Contact us
    • Planning, reporting & corporate projects
      • Planning, reporting & corporate projects
      • 2023/24 Planning and Reporting
      • 2022/23 planning and reporting
      • 2021/22 planning and reporting
      • 2020/21 planning and reporting
      • 2019/20 planning and reporting
      • 2018/19 planning and reporting
  • Home
  • Development
  • Our work programme
  • Risk and risk management
  • Fault ride through project

Consultations

Overview
Development
Consultations
Outcome
  •  

    Generation fault ride through

    Closed

    25 Aug – 06 Oct 2015  

     

    8 submissions received (view submissions)

    The Authority has reviewed the obligations in the Code for non-faulted generating assets to remain connected during transmission faults, to supply enough reactive power to reduce voltage dip, and to provide enough short-circuit current to allow protection relays to clear faults correctly. As a result of the review's findings, the Authority proposes that fault ride through standards for all generating plant be added to the Code. Separate standards in the form of ride through envelopes are proposed for the North and South Islands.

    This is a second consultation taking into account submissions received on a consultation carried out in February 2011.

    Consultation Papers

    • Consultation paper - Generation fault ride through

      FRT-Consultation-Paper-with-Appendices.PDF (PDF, 1.7 MB)

      Last updated: 25 August 2015

    Summary of submissions

    • Decision Paper

      Decision-Paper.pdf (PDF, 205 KB)

      Last updated: 15 November 2016

    • Summary of Submissions

      Summary-of-Submissions.pdf (PDF, 185 KB)

      Last updated: 15 November 2016

    Submissions

    • Download a ZIP file containing all documents

    • Contact Energy

      Contact.pdf (PDF, 182 KB)

      Last updated: 20 October 2015

    • Genesis Energy

      Genesis.pdf (PDF, 66 KB)

      Last updated: 20 October 2015

    • Meridian Energy

      Meridian.PDF (PDF, 211 KB)

      Last updated: 20 October 2015

    • Mighty River Power

      MRP.pdf (PDF, 101 KB)

      Last updated: 20 October 2015

    • New Zealand Wind Energy Association

      NZWEA.pdf (PDF, 147 KB)

      Last updated: 20 October 2015

    • Nova Energy

      Nova.pdf (PDF, 245 KB)

      Last updated: 20 October 2015

    • Transpower

      Transpower.pdf (PDF, 339 KB)

      Last updated: 20 October 2015

    • Trustpower

      Trustpower.pdf (PDF, 1.8 MB)

      Last updated: 20 October 2015

  •  

    Generation Fault Ride Through

    Closed

    10 Feb – 11 Mar 2011  

     

    12 submissions received (view submissions)

    The Authority has reviewed the obligations in the Code for non-faulted generating assets to remain connected during transmission faults, to supply enough reactive power to reduce voltage dip, and to provide enough short-circuit current to allow protection relays to clear faults correctly. As a result of the review's findings, the Authority proposes that fault ride through standards for all generating plant be added to the Code. Separate standards in the form of ride through envelopes are proposed for the North and South Islands.

    Consultation Papers

    • Generation Fault Ride Through consultation paper

      fault-ride-through.pdf (PDF, 251 KB)

      Last updated: 28 June 2015

    • Generation Fault Ride Through consultation paper erratum

      fault-ride-through-erratum.pdf (PDF, 351 KB)

      This erratum was published on the 23rd of February 2011 and makes a minor correction to the co-ordinates of the proposed South Island under-voltage fault ride through envelope.

      Last updated: 28 June 2015

    Submissions

    • Download a ZIP file containing all documents

    • Contact

      Contact.pdf (PDF, 854 KB)

      Last updated: 17 August 2016

    • Genesis Energy

      Genesis.pdf (PDF, 59 KB)

      Last updated: 19 August 2016

    • Major Electricity Users' Group

      MEUG.pdf (PDF, 26 KB)

      Last updated: 19 August 2016

    • Meridian Energy

      Meridian.pdf (PDF, 31 KB)

      Last updated: 19 August 2016

    • New Zealand Wind Energy Association

      NZWEA.pdf (PDF, 144 KB)

      Last updated: 19 August 2016

    • Philip Wong Too

      PhilipWongToo.pdf (PDF, 19 KB)

      Last updated: 19 August 2016

    • REpower Australia

      REpowerAustralia.pdf (PDF, 872 KB)

      Last updated: 28 June 2015

    • Todd Energy

      ToddEnergy.pdf (PDF, 30 KB)

      Last updated: 19 August 2016

    • Transpower

      Transpower.pdf (PDF, 115 KB)

      Last updated: 19 August 2016

    • TrustPower

      Trustpower.pdf (PDF, 94 KB)

      Last updated: 19 August 2016

    Previous
    1 2
    Next

Contact Us

EMAIL: info@ea.govt.nz

Connect with us

  • Twitter
  • Youtube
  • LinkedIn

Sign up to our newsletter

Subscribe to the Electricity Authority newsletters

  • Consumers
  • Monitoring
  • Development
  • Operations
  • Code & Compliance
  • About Us
  • Glossary
  • Privacy Notice
  • About this site/copyright
  • The Rulings Panel
newzealand.govt.nz newzealand.govt.nz

© 2023 Copyright material on this site is protected by copyright owned by the Electricity Authority or its licensors. Full copyright statement.