Additional consumer choice of electricity services (ACCES)

We have made changes to the:

• registry transfer hub (Hub) terms and conditions
• hub application form
• request for consumer consumption information procedures.

Hub terms and conditions

Participants who use the Hub should become familiar with these terms and conditions as they form part of their registry access under clause 11.28 of the Electricity Industry Participation Code.

Third party providers (or agents) must reapply and agree to the terms and conditions to continue using the Hub. Third party providers have until 1 June 2020 to provide the application, after which time access will be revoked.

Procedures: request for consumer consumption information

The procedures document has been updated to reflect the Code changes coming into force on 1 March 2020.

Third party providers: application form, Hub terms and conditions, and procedures document

Participants: Hub terms and conditions  

Participants: Procedures: request for consumer consumption information v1.5 

The amendments to the EIEPs will come into effect on 1 March 2020. The amendments to EIEP13 are available on the EIEP webpage.

As part of the implementation, we will be publishing communications to affected parties.