1. Talk to your power company
Talk to your power company, they are there to help.
1. Let them know if you are struggling to pay your bills, vulnerable, or are medically dependent.
2. Ask if you are still on the most affordable plan to meet your current needs.
3. Tell them if you are, or expect to use more power. There may be a more suitable or temporary plan.
4. Ask them about flexible payment options and other ways to save.
5. Ask about options to monitor how much power you are using (and what it is costing), including by providing your own regular meter readings.
2. Ask if you are still on the most affordable plan to meet your current needs.
3. Tell them if you are, or expect to use more power. There may be a more suitable or temporary plan.
4. Ask them about flexible payment options and other ways to save.
5. Ask about options to monitor how much power you are using (and what it is costing), including by providing your own regular meter readings.
2. Check for other ways to save
There are some simple ways to save on energy use. Visit EECA's website for more information.
If you want to compare power companies and check if you can get a better deal, head over to Powerswitch. Its a free and independent tool.
If you need help, get in touch with a budgetary adviser, they can help you to manage all your costs. Remember to talk to Work and Income if you are struggling.
If you want to compare power companies and check if you can get a better deal, head over to Powerswitch. Its a free and independent tool.
If you need help, get in touch with a budgetary adviser, they can help you to manage all your costs. Remember to talk to Work and Income if you are struggling.
3. Get more advice and support
Electricity in New Zealand
The Electricity Authority is an independent crown entity. We are responsible for regulating New Zealand’s electricity industry for the long-term benefit of consumers. Vist our media pages to learn about our response to Covid-19.
Learn about the Electricity Authority
What makes up my power bill?
Where does my power come from