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The Commerce Commission has developed draft remediation guidance designed to help businesses put things right when something may have gone wrong.
The guidance is expressed as high-level principles and the Commission is seeking feedback on whether it is meaningful, helpful and produces the right outcomes for consumers.
You can read and download the guidance here.
The Commission has put together some consultation questions on the cover sheet of the draft guidance. Your responses to these questions, as well as any other feedback or comments, can be emailed to guidancefeedback@comcom.govt.nz by Thursday 22 September 2022.
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