Consultation paper: Raising consumer awareness of Utilities Disputes and Powerswitch services

• amend the Electricity Industry Participation Code 2010 (Code) to require retailers and distributors that bill consumers directly, to provide clear and prominent information about these two services
• provide guiding principles to help retailers and distributors to implement this requirement. 

TPM guidelines – further engagement

On 26 November 2019 we indicated the Authority was likely to engage further with you in 2020 on:

• the cost benefit analysis
• peak charging.

We also indicated the possibility of supplementary consultation on specific aspects of the proposed guidelines. 

We expect to publish a supplementary consultation document in early February. The consultation document will be relatively short and focussed on specific areas raised in submissions for which further feedback would be useful to the decision-making process. The consultation period is likely to be for a three week period, so we encourage you to be ready to review the paper. 

At the same time we will update you on our intended further engagement on the cost benefit analysis and peak charging. At this stage, we expect those engagements to be at the end of February/early March 2020. 

Please contact tpm@ea.govt.nz if you have any questions.

Reminder: Participant registration and information update

Reminder: Call for nominations for the Security and Reliability Council

Consultation calendar