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Consumers 

COVID-19 advice for consumers

What is electricity?

What does the Electricity Authority do?

How does electricity get to my house?

What to expect from your electricity retailer

  • Consumer care guidelines
  • What happens if the hydro lakes are low?

What are smart meters?

  • Does my meter need to be recertified?

I want to make a complaint

Making a complaint - frequently asked questions

How do I switch electricity companies?

  • What happens if my retailer goes out of business?
  • Will I still get my local energy trust rebate if I switch electricity retailer?

How do I generate my own electricity?

  • What do I need to know about solar panels?

Your power data in your hands

  • My usage
  • My meter
  • My plan

My power bill

  • Is my electricity bill too high?
  • Why is my electricity bill higher in winter?
  • Is a spot price contract right for me?
  • Jargon Buster

The Electricity Price Review (EPR)

Retailer default customer support

Development 

Why we work on developing the electricity market

  • Transition to Low Emissions Energy System

Advisory and technical groups

  • Innovation and Participation Advisory Group (IPAG)
  • Market Development Advisory Group (MDAG)
  • Security and Reliability Council (SRC)
  • Standing Data Formats Group (SDFG)
  • Settlement and Prudential Security Technical Group (SPSTG)
  • Switch Technical Group (STG)
  • Proposal to amend requirement for advisory group Chairs to be independent
  • Disestablished groups

Our work programme

  • Evolving technologies and business models
  • Consumer choice and competition
  • Pricing and cost allocation
  • Risk and risk management
  • Operational efficiencies

Monitoring 

Market performance and analysis

  • Why we monitor market performance
  • What we monitor in the industry and market
  • Monitoring trading conduct

Electricity Market Information website (EMI)

Enquiries, reviews and investigations

  • Our three-stage process
  • 2023
  • 2022
  • 2021
  • 2019-2020
  • 2018
  • 2017
  • 2016
  • 2015
  • 2014
  • 2013
  • 2012
  • 2011
  • 2010

Interactive dashboards

Operations 

Wholesale market

  • Spot pricing
  • Hedge market
  • Security of supply
  • Information disclosure

Transmission

  • Transmission system
  • Transmission agreements
  • Transmission pricing
  • Grid management
  • Grid reliability standards

Distribution

  • Distributors
  • Distribution pricing
  • Losses
  • Distributed generation
  • Connecting and electrically connecting NSPs and ICPs

Retail market

  • Retailers
  • Metering
  • The registry
  • Electricity information exchange protocols (EIEPs)
  • Audits, approvals and certification
  • Reconciliation

Industry participants

  • Participant register
  • How to register as a participant
  • Participant identifiers
  • Participant events and education
  • Electricity Education portal

Market operation service providers

  • Clearing manager
  • FTR manager
  • Reconciliation manager
  • Registry manager
  • System operator
  • WITS manager

Consumer services

  • Provide a service with electricity data

Code & Compliance 

Act and Regulations

  • How the Act, Code and Regulations fit together
  • Part 3 of the Act and Part 6A and Schedule 6A.1 of the Code
  • Regulations

The Code

  • Documents incorporated into the Code by reference
  • Historical versions of the Code
  • Amendments
  • Code exemptions
  • How the Code maps to the Electricity Governance Rules
  • Approved Systems Document
  • 2.16 Notices

Undesirable trading situation (UTS)

  • What is an undesirable trading situation?
  • How to make a claim
  • UTS claims and decisions

Compliance

  • Transparency statement
  • About compliance
  • Our Compliance Strategy
  • Compliance monitoring
  • Compliance education and information
  • Compliance framework
  • Compliance database
  • How to allege a breach
  • Code breach process
  • Current investigations
  • Decisions
  • Compliance case studies
  • Enforcement policy
  • Prosecution policy
  • Breach statistics and analysis
  • Compliance approach: Cyclone Gabrielle response and recovery

Rulings Panel

High Court Decisions

About Us 

Who we are

  • Board members
  • Chief Executive
  • Management team
  • Responsible Minister

What we do

  • Our role in the electricity industry
  • How we are funded
  • Vision, values, mission
  • Stakeholder engagement
  • Working with other agencies
  • History of government involvement in electricity
  • What's My Number

Strategic planning and reporting

  • Strategy reset 2020
  • Statement of Intent
  • Statement of Performance Expectations
  • The Annual Corporate Plan
  • Annual Report 2021/22
  • Year in review
  • Foundation documents
  • Memoranda of understanding

Media & publications

  • COVID-19
  • Speeches and presentations
  • Media releases
  • Market Brief
  • Market Commentary
  • Market Performance
  • Electricity in New Zealand
  • Proactive releases
  • Official Information Act
  • Privacy Notice
  • Social media
  • Videos

Careers

  • Why work for us?
  • What it's like to work here
  • Our vision and values
  • Our successes
  • Current vacancies

Contact us

Planning, reporting & corporate projects

  • 2023/24 Planning and Reporting
  • 2022/23 planning and reporting
  • 2021/22 planning and reporting
  • 2020/21 planning and reporting
  • 2019/20 planning and reporting
  • 2018/19 planning and reporting
  • Menu        
  • Electricity Authority
  • Search
  • Home
  • Consumers
    • Consumers
    • COVID-19 advice for consumers
    • What is electricity?
    • What does the Electricity Authority do?
    • How does electricity get to my house?
    • What to expect from your electricity retailer
      • What to expect from your electricity retailer
      • Consumer care guidelines
      • What happens if the hydro lakes are low?
    • What are smart meters?
      • What are smart meters?
      • Does my meter need to be recertified?
    • I want to make a complaint
    • Making a complaint - frequently asked questions
    • How do I switch electricity companies?
      • How do I switch electricity companies?
      • What happens if my retailer goes out of business?
      • Will I still get my local energy trust rebate if I switch electricity retailer?
    • How do I generate my own electricity?
      • How do I generate my own electricity?
      • What do I need to know about solar panels?
    • Your power data in your hands
      • Your power data in your hands
      • My usage
      • My meter
      • My plan
    • My power bill
      • My power bill
      • Is my electricity bill too high?
      • Why is my electricity bill higher in winter?
      • Is a spot price contract right for me?
      • Jargon Buster
    • The Electricity Price Review (EPR)
    • Retailer default customer support
  • Development
    • Development
    • Why we work on developing the electricity market
      • Why we work on developing the electricity market
      • Transition to Low Emissions Energy System
    • Advisory and technical groups
      • Advisory and technical groups
      • Innovation and Participation Advisory Group (IPAG)
      • Market Development Advisory Group (MDAG)
      • Security and Reliability Council (SRC)
      • Standing Data Formats Group (SDFG)
      • Settlement and Prudential Security Technical Group (SPSTG)
      • Switch Technical Group (STG)
      • Proposal to amend requirement for advisory group Chairs to be independent
      • Disestablished groups
    • Our work programme
      • Our work programme
      • Evolving technologies and business models
      • Consumer choice and competition
      • Pricing and cost allocation
      • Risk and risk management
      • Operational efficiencies
  • Monitoring
    • Monitoring
    • Market performance and analysis
      • Market performance and analysis
      • Why we monitor market performance
      • What we monitor in the industry and market
      • Monitoring trading conduct
    • Electricity Market Information website (EMI)
    • Enquiries, reviews and investigations
      • Enquiries, reviews and investigations
      • Our three-stage process
      • 2023
      • 2022
      • 2021
      • 2019-2020
      • 2018
      • 2017
      • 2016
      • 2015
      • 2014
      • 2013
      • 2012
      • 2011
      • 2010
    • Interactive dashboards
  • Operations
    • Operations
    • Wholesale market
      • Wholesale market
      • Spot pricing
      • Hedge market
      • Security of supply
      • Information disclosure
    • Transmission
      • Transmission
      • Transmission system
      • Transmission agreements
      • Transmission pricing
      • Grid management
      • Grid reliability standards
    • Distribution
      • Distribution
      • Distributors
      • Distribution pricing
      • Losses
      • Distributed generation
      • Connecting and electrically connecting NSPs and ICPs
    • Retail market
      • Retail market
      • Retailers
      • Metering
      • The registry
      • Electricity information exchange protocols (EIEPs)
      • Audits, approvals and certification
      • Reconciliation
    • Industry participants
      • Industry participants
      • Participant register
      • How to register as a participant
      • Participant identifiers
      • Participant events and education
      • Electricity Education portal
    • Market operation service providers
      • Market operation service providers
      • Clearing manager
      • FTR manager
      • Reconciliation manager
      • Registry manager
      • System operator
      • WITS manager
    • Consumer services
      • Consumer services
      • Provide a service with electricity data
  • Code & Compliance
    • Code & Compliance
    • Act and Regulations
      • Act and Regulations
      • How the Act, Code and Regulations fit together
      • Part 3 of the Act and Part 6A and Schedule 6A.1 of the Code
      • Regulations
    • The Code
      • The Code
      • Documents incorporated into the Code by reference
      • Historical versions of the Code
      • Amendments
      • Code exemptions
      • How the Code maps to the Electricity Governance Rules
      • Approved Systems Document
      • 2.16 Notices
    • Undesirable trading situation (UTS)
      • Undesirable trading situation (UTS)
      • What is an undesirable trading situation?
      • How to make a claim
      • UTS claims and decisions
    • Compliance
      • Compliance
      • Transparency statement
      • About compliance
      • Our Compliance Strategy
      • Compliance monitoring
      • Compliance education and information
      • Compliance framework
      • Compliance database
      • How to allege a breach
      • Code breach process
      • Current investigations
      • Decisions
      • Compliance case studies
      • Enforcement policy
      • Prosecution policy
      • Breach statistics and analysis
      • Compliance approach: Cyclone Gabrielle response and recovery
    • Rulings Panel
    • High Court Decisions
  • About Us
    • About Us
    • Who we are
      • Who we are
      • Board members
      • Chief Executive
      • Management team
      • Responsible Minister
    • What we do
      • What we do
      • Our role in the electricity industry
      • How we are funded
      • Vision, values, mission
      • Stakeholder engagement
      • Working with other agencies
      • History of government involvement in electricity
      • What's My Number
    • Strategic planning and reporting
      • Strategic planning and reporting
      • Strategy reset 2020
      • Statement of Intent
      • Statement of Performance Expectations
      • The Annual Corporate Plan
      • Annual Report 2021/22
      • Year in review
      • Foundation documents
      • Memoranda of understanding
    • Media & publications
      • Media & publications
      • COVID-19
      • Speeches and presentations
      • Media releases
      • Market Brief
      • Market Commentary
      • Market Performance
      • Electricity in New Zealand
      • Proactive releases
      • Official Information Act
      • Privacy Notice
      • Social media
      • Videos
    • Careers
      • Careers
      • Why work for us?
      • What it's like to work here
      • Our vision and values
      • Our successes
      • Current vacancies
    • Contact us
    • Planning, reporting & corporate projects
      • Planning, reporting & corporate projects
      • 2023/24 Planning and Reporting
      • 2022/23 planning and reporting
      • 2021/22 planning and reporting
      • 2020/21 planning and reporting
      • 2019/20 planning and reporting
      • 2018/19 planning and reporting
  • Home
  • About Us
  • What we do
  • History of government involvement in electricity
  • Archive
  • Electricity Commission archive
  • Archive - Rules and regulations
  • Archive - The Rulebook and Regulations

Archive - Historical rules

The content on this page has been archived. It is provided "as is" for your reference. The content is not updated and may contain broken links or reference information that is no longer accurate.

Historical versions of the complete rules are listed on this page, with the periods during which each version was in force.

In this section:

  • Who we are
  • What we do
    • Our role in the electricity industry
    • How we are funded
    • Vision, values, mission
    • Stakeholder engagement
    • Working with other agencies
    • History of government involvement in electricity
      • Archive
        • Electricity Commission archive
        • Operations archive
        • Development archive
        • Consumer archive
        • About Us archive
        • Act, Code and Regulations archive
    • What's My Number
  • Strategic planning and reporting
  • Media & publications
  • Careers
  • Contact us
  • Planning, reporting & corporate projects

 

  • Full merged set of the Rules (1 May 2010 - 31 May 2010) - obsolete
  • Full merged set of the Rules (1 February 2010 - 30 April 2010) - obsolete
  • Full merged set of the Rules (1 December 2009 - 31 January 2010) - obsolete
  • Full merged set of the Rules (1 September 2009 - 30 November 2009) - obsolete
  • Full merged set of the Rules (28 August 2009 - 31 August 2009)- obsolete
  • Full merged set of the Rules (20 July 2009 - 27 August 2009) - obsolete
  • Full merged set of the Rules (7 May 2009 - 19 July 2009) - obsolete
  • Full merged set of the Rules (1 April 2009 - 6 May 2009) - obsolete
  • Full merged set of the Rules (30 March 2009 - 31 March 2009) - obsolete
  • Full merged set of the Rules (2 February 2009 - 29 March 2009) - obsolete
  • Full merged set of the Rules (1 December 2008 - 1 February 2009) - obsolete
  • Full merged set of the Rules (1 November 2008 - 30 November 2008) - obsolete
  • Full merged set of the Rules (16 October 2008 - 31 October 2008) - obsolete
  • Full merged set of the Rules (9 October 2008 - 15 October 2008) - obsolete
  • Full merged set of the Rules (5 June 2008 - 8 October 2008) - obsolete
  • Full merged set of the Rules (1 May 2008 - 4 June 2008) - obsolete
  • Full merged set of the Rules (1 April 2008 - 30 April 2008) - obsolete
  • Full merged set of the Rules (17 January 2008 - 31 March 2008) - obsolete
  • Full merged set of the Rules (1 December 2007 - 16 January 2008) - obsolete
  • Full merged set of the Rules (25 October 2007 - 30 November 2007) - obsolete
  • Full merged set of the Rules (27 September 2007 - 24 October 2007) - obsolete
  • Full merged set of the Rules (13 September 2007 - 26 September 2007) - obsolete
  • Full merged set of the Rules (3 September 2007 - 12 September 2007) - obsolete
  • Full merged set of the Rules (1 September 2007 - 2 September 2007) - obsolete
  • Full merged set of the Rules (31 August 2007) - obsolete
  • Full merged set of the Rules (28 June 2007 - 30 August 2007) - obsolete
  • Full merged set of the Rules (1 June 2007 - 27 June 2007) - obsolete
  • Full merged set of the Rules (31 May 2007)
  • Full merged set of the Rules (1 March 2007 - 30 May 2007)
  • Full merged set of the Rules (13 December 2006 - 28 February 2007)
  • Full merged set of the Rules (1 December 2006 - 12 December 2006)
  • Full merged set of the Rules (23 November 2006 - 30 November 2006)
  • Full merged set of Rules (16 November 2006 - 22 November 2006)
  • Full merged set of Rules (26 October 2006 - 15 November 2006)
  • Full merged set of Rules (31 August 2006 - 25 October 2006)
  • Full merged set of the Rules (8 June 2006 30 August 2006)
  • Full merged set of the Rules (1 May 2006 7 June 2006)
  • Full merged set of the Rules (16 February 2006 30 April 2006)
  • Full merged set of the Rules (1 January 2006 16 February 2006)
  • Full merged set of the Rules (1 November 2005 - 31 December 2005)
  • Full merged set of the Rules (1 September 2005 - 31 October 2005)
  • Full merged set of the Rules (25 August 2005 - 31 August 2005)
  • Full merged set of the Rules (1 August 2005 - 24 August 2005)
  • Full merged set of the Rules (8 July 2005 - 31 July 2005)
  • Full merged set of the Rules (7 July 2005)
  • Full merged set of the Rules (30 June 2005 - 6 July 2005)
  • Full merged set of the Rules (19 May 2005 - 29 June 2005)
  • Full merged set of the Rules (13 May 2005 - 18 May 2005)
  • Full merged set of the Rules (5 May 2005 - 12 May 2005)
  • Full merged set of the Rules (21 April 2005 - 4 May 2005)
  • Full merged set of the Rules (31 March 2005 - 20 April 2005)
  • Full merged set of the Rules (24 March 2005 - 30 March 2005)
  • Full merged set of the Rules (17 February 2005 - 23 March 2005)
  • Full merged set of the Rules (11 February 2005 - 16 February 2005)
  • Full merged set of the Rules (13 January 2005 - 10 February 2005)
  • Full merged set of the Rules (2 December 2004 - 12 January 2005)
  • Full merged set of the Rules (14 October 2004 - 1 December 2004)
  • Full merged set of the Rules (16 September 2004 - 13 October 2004)
  • Full merged set of the Rules (2 September 2004 - 16 September 2004)
  • Full merged set of the Rules (22 July 2004 - 1 September 2004)
  • Full merged set of the Rules (1 July 2004 - 21 July 2004)

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