Archive - Improving transparency of consumers' electricity charges
The purpose of this project is to identify and recommend alternatives that promote competition by ensuring consumers have timely access to sufficient information so they can understand their bills, see what is driving price changes and make choices about their retailer.
Overview
| Date | Activity |
|---|---|
| 14 Apr 2015 | Outcome: The Authority has published guidelines for retailers’ and distributors’ communications about price changes with media and consumers. Read more |
| 14 Apr 2015 | Development: Updated decisions and reasons paper Read more |
| 10 Feb 2015 | Event: Draft guidelines workshop Read more |
| 3 Feb 2015 | Development: Decisions and reasons paper published. Read more |
| 03 – 17 Feb 2015 | Development: Draft guidelines for communications about price changes - request for feedback Read more |
| 24 Jun – 26 Sep 2014 | Consultation: Improving transparency of consumers’ electricity charges Read more |
| 28 Mar 2014 | Advisory Group: RAG recommendations paper Read more |
| 12 Mar 2014 | Advisory Group: Retail Advisory Group meeting Read more |
| 12 Feb 2014 | Advisory Group: Retail Advisory Group meeting Read more |
| 18 Sep 2013 | Advisory Group: Retail Advisory Group meeting Read more |
| 09 Jul – 20 Aug 2013 | Consultation: Retail Advisory Group discussion paper: Improving transparency of consumers’ electricity charges Read more |
| 15 May 2013 | Advisory Group: Retail Advisory Group meeting Read more |
| 17 Apr 2013 | Advisory Group: Retail Advisory Group Meeting Read more |
| 12 Nov – 14 Dec 2009 | Consultation: Transparency of charge components Read more |
