Archive - Customer compensation scheme
The Electricity Industry Act 2010 identifies a number of priority initiatives to be addressed by the Authority. These initiatives seek to boost competition, improve investment and supply signals and strengthen monitoring of industry and market performance. The Customer compensation scheme was the first of the priority initiatives to be implemented.
Overview
| Date | Activity |
|---|---|
| 3 Mar 2011 | Outcome: The Authority has announced details of an amendment to the Electricity Industry Participation Code 2010 (Code) from 1 April 2011. The amendment introduces a requirement for each retailer to operate a Customer Compensation Scheme (CCS). Read more |
| 14 Dec 2010 – 13 Jan 2011 | Consultation: Customer compensation scheme - Mandatory Default Arrangements Read more |
| Mar – Nov 2010 | Technical Group: Scarcity Pricing and Default Buyback Technical Group Read more |
| Sep 2009 | Background: Background Read more |
