2015/16 planning and reporting

We have published our final work programme report for the 2015/16 year.

Our work programme covers all our significant projects for the year. We publish four-monthly reports on progress.

We have published a report that outlines progress against the projects in our 2015/16 work programme. The report covers the period 1 July to 29 February 2016.

We have published a report that outlines progress against the projects in our 2015/16 work programme. The report covers the period 1 July to 31 October 2015.

We have published our 2015/16 work programme. Our work programme details the projects we intend to progress during the 2015/16 financial year.

The programme comprises:

1. Key regulatory projects: work that may result in significant new Code amendments or involves significant new market facilitation initiatives. These projects could involve substantial engagement with stakeholders. This includes priority 1 projects listed in our Statement of Performance Expectations (SPE).
2. Other outputs: includes market service improvement projects, implementation projects, other Code amendments and market facilitation measures (including operational projects to enhance consumer participation), post-implementation reviews, monitoring, information and education initiatives, market services projects, and compliance initiatives. 

Our top priorities for 2015/16 are improving retail competition and enhancing the efficient operation of the electricity industry. We have several projects targeted at improving retail competition, including hedge market improvements, retail data and the What’s My Number campaign. Projects to improve efficiency include the transmission pricing review and initiatives relating to distribution networks.

We remain flexible and responsive in the management of this work programme. We may need to reprioritise work during the year, for example if new projects are required or if new information is available about a specific project. We will review and update this work programme on a regular basis, and will publish summary reports on progress every four months.

We have published our Statement of Performance Expectations (SPE) for the 2015/16 financial year.

We have produced this year’s SPE as a digital document only.

Statement of Performance Expectations 2015/16

We commissioned UMR Ltd to undertake two surveys in January/February 2015, one of consumers and the other of electricity industry stakeholders, to better understand how they perceive the electricity industry.

While stakeholders perceive the industry to be improving, consumers perceive the industry similarly to last year.

This is the fourth year, with previous surveys undertaken in August 2011, January/February 2013, and January/February 2014.